Printing solutions for your business
Imagine the smooth running of all the printers in your company's print fleet, never running out of paper or toner. Support whenever there are problems. Smooth running of your printing devices doesn't have to be a pipe dream, we'll be happy to make it happen for you.
We provide everything you need in the printing field. Whether it's different types of printing devices, or convenient and automated supplies of consumables. We will add a price comparison of specific items and competitive quotes to your print solution proposal. Make your decision-making easier.
We design solutions with you in mind, independent of the supplier
We supply printers of all sizes, including A3 multifunction and wide format printers, to the printing solutions we design. We are an independent supplier, so we don't just rely on vendors. You come first for us, so we will always recommend the printing devices that best suit your business needs. And of course, we'll negotiate a favourable price for you.
Professional management of your print fleet
- Reduce your business printing costs by up to 30%.
- Significantly saves the time of the responsible person or the IT department.
- Takes the worry out of printing permanently.
Renting a printer allows you to print right away and without a major investment
If you need to renew your print fleet or purchase new machines for multiple branches, we can arrange printer rental for you. With this service, your printing costs are spread over a longer period of time, and you cut out a one-off high expense. Of course, printer rental comes with a reliable service for the duration of the rental. We can also provide this service in the form of a refund.
Managed print services (MPS)
Printing worries don't have to fall on your head. Leave them to us. We will supply you with an automated print environment that requires minimal operation on your part. Finally, you'll stop worrying about when the toner will run out again, or that the paper is jammed in the printer. Managed Print Services will reduce your operating costs and save you time. Your IT department will especially appreciate the worry-free operation of your printers.
We take care of your print environment
Put your print environment in our hands with peace of mind. In addition to automated supplies, you also get reliable technical support during the normal working week at a minimum. We respond to requests within minutes and also have one of the shortest fixed times to resolve the request itself. All service is provided by our on-site staff at your premises.
Benefits of a professionally managed print solution
- Service support 5 days a week.
- Short fix times to resolve the request.
- Accurate quantification of payment according to the fulfilment of the monthly SLA.
- Continuous and reliable operation of your printing devices.
Continuous print visibility to help optimise costs
Data makes it easy to see how busy individual printers are in your company and how their users are behaving. With clear reporting, you'll always have an overview of your print runs. Every month, you can clearly see how each branch or user in your company is printing, so we can optimise your printing costs together and more easily.
Why handle your print services with us?
- You get one supplier for everything.
- We'll provide you with replacement fulfillment.
- We optimize the operation of your print fleet, saving you money.
- We act quickly and promptly. We're always fair.
Analysis and optimization of the print environment
We either design your print environment completely new or take over your existing solution and optimize it. Or we just analyse the current state and suggest optimisation steps that you can implement in stages. It always depends on what you currently need and what suits you best.
Find out what the real cost of your print environment is
When we analyse your print environment, we focus on the number of devices, the type of devices, their location and their actual use. We then use this data to design the optimal solution, especially in terms of price/performance ratio. The primary objective of our analysis is to reduce the TCO ( Total Cost of Ownership), i.e. the total cost of running the print environment. Therefore, we always calculate the TCO before and after the optimization as part of the analysis.
We have been analysing print solutions and consulting on the operation of print fleets for almost 20 years. We analyse data from real operations, which we collect either directly at your company or remotely using special automated software. We are an independent contractor, so we will only really recommend what is best for you as part of our analysis.
Printer security and monitoring
To simplify it completely: a printer is a computer too. And so hackers can easily attack your entire print fleet. That's why we don't underestimate printer security. On the contrary, we take it very seriously. That's why our printing solutions include the implementation of a printer security and monitoring system. We work with products from MyQ, OptimiDoc, YSoft and others that are developed directly by the manufacturers of the printing devices.
Warranty and post-warranty printer service
Even though we only have top-of-the-line printing devices in our product portfolio, even so, occasionally a failure can occur. That's why we provide warranty and after-sales service for all the devices we supply. We are an authorised partner of Kyocera and Brother.
When your printer fails, we won't let you down
If your printing device breaks down, we'll come straight to you to inspect it. We provide on-site service throughout the Czech Republic and Slovakia. We also operate an authorized service center. Thanks to our many years of printing experience, we have detailed service processes.
One contact for all warranty and post-warranty repairs
- A large team of in-house service technicians
- A friendly dispatch centre
- Detailed monitoring of service orders
Something wrong? Contact us by email: dispecink@zmgroup.cz, or call +420 603 177 609, +420 603 423 069.