Information Technology

ICT structure, implementation and service 

You can buy great software and branded hardware, but if you don't get it all right, it won't work the way you want it to. Especially if you need to run a large-scale information system in your company.

 We will advise you on the best hardware and software for you, and we will also take care of the proper setup and operation of your network and system infrastructure. We can also implement very complex ICT solutions or solve the infrastructure of end stations.

 We provide warranty and post-warranty service for all delivered devices as well as for implemented systems.

 Professional operational support and regular system upgrades or updates are a matter of course. 

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Security for your data and end user devices

 Computer security, as well as the security of computer networks and stored data, is a hotly debated topic. Just as you don't leave your house wide open, you shouldn't leave your ICT devices and data freely accessible.

 By the time your data is leaked or you fall victim to fraud, it is usually too late to do anything. That's why we focus on prevention. We ensure the safe storage of electronic data and its secure transmission. Controlled access to data is also standard.

 We protect your data from misuse, destruction and loss.

 Cyber-attacks are becoming increasingly sophisticated and we are constantly improving our data protection and security. Protecting data in information systems is one of our ICT priorities.

 Those who are prepared are not surprised. Our security solutions can store electronic data in various forms of encryption, at the level of entire disks and directories. Data used in electronic communications can also be encrypted. We implement anti-virus, anti-malware and anti-spam systems against external attacks. We will always recommend the system that best suits your solution. 

 

Don't forget about your internal security policy. We can implement a user identity management system for you. It allows you to assign specific roles to your employees. Everyone then uses company applications, data resources and operational resources only within the scope of the access granted.

Thoroughly securing your computer network will help you sleep better

 The system solutions we use to protect your computer networks are technologically advanced. For example, access to the corporate network is authenticated by special devices that, among other things, perform predictive monitoring of network traffic. Once the system detects unusual activity, it can take security action before the protection is breached.

But the best computer network security won't give you a secure result unless you also secure endpoint devices such as user stations, servers, tablets , etc. That's why we recommend antivirus and antispyware suitable for end-users to go with every system to secure your network.

Infrastructure monitoring and network management 

To ensure that the services you run on your IT system are always available and as reliable as possible, you need to keep your ICT under control at all times. However, running your own monitoring centre can be very expensive. That's why it pays to entrust the supervision of your network infrastructure to experts.

 For these cases, we operate a Monitoring and Service Centre. Here, we carry out continuous monitoring of your data network, and any unexpected events are handled urgently. We have a large team of experienced ICT technicians within the centre.

 In addition, we supplement the monitoring of the ICT infrastructure with regular backups of the individual network element configurations. In the event of a network failure, up-to-date and optimised configurations ensure that the network functionality is quickly restored to its full extent. 

 

Thanks to the SLA, you know exactly what to expect when managing your network. 

We don't leave the scope of the service to chance. That's why we enter into a Service Level Agreement (SLA ) with you for infrastructure monitoring, in which we process your requirements into specific, measurable parameters. In this way, we clearly define to each other under which conditions the service is carried out.

 The SLA most often includes requirements for time availability, speed of operation or process performance. We always guarantee the service parameters within the scope we have mutually agreed upon in the SLA. We carefully monitor, evaluate and report on the fulfilment of the SLA parameters. 

 

OTHER ICT SERVICES 

GDPR audit 

One of the things you need to be concerned with when running a website or e-shop is the GeneralData Protection Regulation (GDPR ). This EU legislation came into force in 2018.

 GDPR targets companies, institutions and individuals who handle personal data. Whether it is the personal data of customers, clients or suppliers, GDPR protects the digital rights of all EU citizens.

 It is quite a complex issue and fines for non-compliance with GDPR can reach up to 4 million Euros or 4% of a company's total turnover. Therefore, we recommend not to underestimate the GDPR and in case of ambiguity, it is better to have a professional GDPR audit performed.

 We will provide you with a full GDPR compliance check. Which means that we will check whether you process personal data in your business activities in accordance with GDPR. During a GDPR audit , we'll look at, amongst other things, how your cookies are handled, what your Google Analytics settings look like, or whether you have a properly constructed data processing statement.